Contact Pier Board

For route questions, corrections or operator updates, use the support channel linked from your booking flow or ticket confirmation. If your question is about a paid ticket, the ticket issuer has the payment record and can move faster than we can.

What to include

Send the route, travel date, operator name, booking reference if you have one, and a screenshot of the issue. Short and specific beats a long mystery novel.

Ticket changes: contact the booking partner or operator listed on the confirmation.

Site corrections: include the page URL and the exact line that looks wrong.

Urgent harbor issues: go to the operator counter first. They can see live boat movement; a website cannot.